Business Process Outsourcing
Today’s C-level leaders are pressured to cut costs, tighten controls and improve performance, without disrupting internal operations or customer relationships. Fortunately, BPO has evolved. It’s now about partnering with trusted experts to transform key business processes — and reach the next level of business advantage.
Why Swift?
Leading Fortune 500 companies use our customized BPO solutions to gain an advantage in the marketplace. We help you save costs immediately, while making refinements that make businesses work smarter. With the right BPO partner, you can redirect valuable resources more efficiently and strategically. Turn to us and turn your internal resources into core capabilities to differentiate and build your business.
Industries We Support
| Banking & Financial Services |
| Our expertise helps you manage risk, comply with regulations, enhance product features and manage business transformation challenges — all while reducing costs. |
| |
| Communications & Technology |
| With IT-enabled BPO solutions designed for your needs, you can manage orders, revenue, customer support and service operations more effectively and efficiently. |
| |
| Energy & Utilities |
| With our global delivery network and deep expertise in energy and utilities, you’ll see major operational improvements across your entire value chain. |
| |
| Healthcare |
| Seven of the top 10 U.S. health plans partner with us because of our industry experience, coupled with our BPO and IT expertise. |
| |
| Information, Media & Entertainment |
| Our “inside the industry” expertise, combined with IT and process knowledge, enables us to guide you effectively and smoothly as you reengineer processes to lower costs, speed time to market, and position for competitive advantage. |
|
| Insurance |
| Our offerings cover a spectrum of processes across the Life, Property and Casualty, Retirement Services and Annuities value chain. |
| |
| Life Sciences |
| The largest global pharmaceutical and life sciences companies depend on us for competitive intelligence reporting, clinical trial design, and sales and brand analytics. |
| |
| Manufacturing, Logistics & Consumer Goods |
| Make your business more resilient with our industry-specific BPO solutions for product development, supply chain management and sales and marketing. |
| |
| Retail, Travel & Hospitality |
| A wide range of solutions, delivered by industry experts, and customized to your specific business needs. No wonder 10 of the top 30 retailers worldwide work with us. |
|
|
Solutions We Offer
Finance & Accounting
Reduce operating costs to increase payment accuracy, accelerate your revenue cycle and better manage information. |
Procurement
Discover how to achieve sustainable process improvements in procurement performance. |
Research & Analytics
We offer a full complement of analytical services, including risk, customer, financial and operational services. |
|
|
| |
The Swift Difference
It's in our DNA. Placing our clients first is embedded in the Swift culture. By investing in our people and resources, we bring new ideas and innovation to help you succeed in a changing business environment.
Two-in-a-Box
With our Two-in-a-Box™ (TiB) client engagement model, we embed senior personnel with demonstrated industry expertise within your IT organization who coordinate strategy with dedicated offsite delivery managers, freeing your team to concentrate on core business objectives.
Swift 2.0
By employing the Swift 2.0 platform, we can bring the best people, resources and capabilities of our global delivery system to any client, anywhere.
|
|
|
