Business Process Assessment (BPA)
Streamline and consolidate for greater efficiency.
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| If you've got diverse systems and processes across your organization—especially if they're working independently of each other—the results can be: |
- Lower process efficiency
- Internal/external customer dissatisfaction
- Higher operating costs
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| We can help you address these problems with a proven approach: |
- Clarify: Survey customer objectives, assess capabilities and goals, and identify major stakeholders.
- Prepare: Identify processes and relationships, prepare a collection plan, then build cross-functional teams.
- Focus: Create and map process models, gather and analyze data, prioritize, then assess quality.
- Design: Craft processes, recommend the technology landscape, and develop a quality roadmap.
- Implement: Evolve the transition plan, develop technology solutions, implement the solutions, then initiate training.
- Monitor: Review performance against target, refine processes according to emerging issues, then maintain the solutions.
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| To assess and launch business transformation initiatives reliably, we use: |
- Advanced statistical methods
- Simulation techniques
- Established best practices
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| At the same time, we build in flexibility to implement downstream IT improvements. |
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